at GSK Stockmann

The Challenge

Creating a new Legal Tech Tool:

„How might we improve our client experience around their contract lease management, make our relationship more efficient and create an added value?“

The Approach

Conduct a holistic, qualitative Interview, and reserach sessions with all relevant stakeholders: partners, IT employees, associates, BD & marketing, clients

The Key Insights

The client journey regarding lease contracts starts way earlier than lawyers assumed *** 

The client journey regarding lease contracts starts way earlier than lawyers assumed *** 

Clients need certain data, right from the start. They need to reuse them later in their systems *** 

Clients need certain data, right from the start. They need to reuse them later in their systems *** 

Clients are more than happy to help building a tool and getting involved early in the process *** 

Clients are more than happy to help building a tool and getting involved early in the process *** 

The Outcome

A digital platform, where lease contracts can be created, processed and stored.

The platform is now a multifunctional tool, including:

  • Document automation
  • Interactive collaboration options between client and law firm in real time
  • Reusable data, right from the start

It is easy to use, data secure and intuitive to navigate *** 

It is easy to use, data secure and intuitive to navigate *** 

Your tool has the power to reinvent the entire real estate market.

Quote of a ClientReal Estate

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