To find the painpoints and user needs in this new ecosystem, we approached the challenge with a research of all relevant stakeholders. Based on the gained insights we organized a co-creation workshop to develop new solutions and define better processes.
Infographic with a visualization of the underlying problems, the individual needs and the definition of the need statement.
- Ideas how to re-design the internal risk approval system
- Development of first prototypes,
- Guideline and roadmap how to manage the different needs in the ecosystem in the future.